Cookies Policy
How we use cookies on our website
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
How We Use Cookies
Crystal Hatch uses cookies to improve your experience on our website and to understand how visitors use our site.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
- Cookie Consent: Remembers your cookie preferences
- Session Management: Maintains your session state across pages
Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our pages.
- Form Data: Temporarily stores form information to improve user experience
- Selected Service: Remembers your programme selection during enrollment
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Page Views: Tracks which pages are visited
- Visit Duration: Measures time spent on the site
- Traffic Sources: Identifies how visitors find our website
Third-Party Cookies
We do not currently use third-party cookies from external services such as social media platforms or advertising networks.
Managing Cookies
You can control and manage cookies in several ways:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. Please note that if you disable cookies, some features of our website may not function properly.
Here's how to manage cookies in popular browsers:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Cookies and site permissions > Cookies and site data
Our Cookie Banner
When you first visit our website, you'll see a cookie banner that allows you to accept or reject non-essential cookies. Your choice is stored and the banner will not appear again unless you clear your browser data.
Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| cookieConsent | Stores your cookie preferences | 1 year | Essential |
| selectedService | Remembers programme selection during enrollment | Session | Functional |
| sessionID | Maintains your session across pages | Session | Essential |
Local Storage
In addition to cookies, we use local storage (a similar technology) to store preferences that enhance your experience. This includes:
- Cookie consent status
- Form data for recovery if you accidentally navigate away
Local storage data remains on your device until you clear your browser data.
Changes to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. Please check this page periodically for updates.
Contact Us
If you have questions about our use of cookies, please contact us:
Email: [email protected]
Address: Crystal Hatch, 42 Harborne Park Road, Harborne, Birmingham, B17 0BH, United Kingdom
More Information
To learn more about cookies and how to manage them, visit www.allaboutcookies.org